Webinar

Incident Communication is Broken: Learn How to Fix it

When critical systems fail, everyone feels the heat. The teams that communicate best under pressure are the ones who solve incidents faster - so how do they do it?

During this webinar, Shaun (our Director of Product Marketing) and Kevin (an OpsGenie Pre-Sales Engineer) will cover common pitfalls teams face during an incident, and we’ll explain how you can quickly improve communication, and ultimately reduce downtime when your next incident occurs.

This webinar covers:

  • Why communication breaks down during incidents.
  • How to properly communicate with internal and external stakeholders during an incident.
  • How to streamline the process of incident management, and work smarter not harder.
  • Ways to set up proactive incident management using OpsGenie, including: Mass Notifications, Templates, Incident Command Center.

Kevin Davis

Kevin Davis

Customer Success Engineer, Opsgenie

Shaun Pinney

Shaun Pinney

Product Marketing, Opsgenie