Multiple alerting channels
Most monitoring tools send notifications via email, however, email is not sufficient when alerts are time sensitive and rapid response is necessary. Opsgenie uses multiple communications channels, including email, SMS, mobile push, and voice calls, to ensure recipients are notified in a timely manner.
Alert customization and classification
With Opsgenie, you can reformat alert messages to make them easily understandable and normalized regardless of their source. They can be tagged with additional information and easily organized and filtered.
Alert and notification policies
To combat alert fatigue, get notified differently depending on the source of the alert, priority, or time of day. Opsgenie provides the flexibility to suppress, delay, or expedite alerts based on their content and timing.