Incidents happen. It’s how you respond to them that matters.
Real-time incident resolution for DevOps and ITOps teams.
Rapidly identifying and responding to incidents in increasingly complex infrastructure is critical to the
survival of any organization. Time lost responding to and resolving critical issues can result in dissatisfied customers and lost revenue. Our new incident response orchestration solution is one of the most recent examples of how we
help organizations quickly and effectively identify problems, notify the right people, facilitate
communications across business units, and collaborate to resolve problems quickly.
When OpsGenie receives and identifies high-priority or related event alerts that match specified Incident rules and conditions, OpsGenie creates an Incident.
OpsGenie orchestrates custom organizational response processes by notifying the right people based on incident notification templates.
OpsGenie initiates video and conference bridges automatically, as needed, for communicating about incident resolution. We also route notifications to Chat and other Teaming and Collaboration tools.
OpsGenie notifies stakeholders according to organizational specifications. We also create and update Status Pages for communicating about incident resolution progress and service health with stakeholders.
OpsGenie provides incident response templates to plan ahead for incident response and identify possible incident scenarios.
OpsGenie gives you the tools to learn from past incidents, assess your incident response practices, and improve your team’s effectiveness for future incidents.
Top companies across the world trust OpsGenie to support their IT Operations and DevOps departments. They know that we give them the flexibility and power to securely and quickly respond to critical incidents that can affect their services — and, more importantly, their customers.