Hi Opsgenie Community, We want to inform you that, after careful consideration, we have deprecated the Opsgenie login feature in our platform, effective 11 March 2024. This decision was made as par...
We had a scheduled report every 1st of the month that would send the on-call times to our administration for further processing. However we never received the scheduled report of April 1ste. ...
Whether you're using Google Calendar, Microsoft Outlook, or any other scheduling tool, integrating your on-call schedule into your preferred calendar is a beneficial practice. This process ensures yo...
After using this guide (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-humio) to integrate with Humio, I'm noticing that the description of the alert, where I put a runbook link ...
Hello community, One of OpsGenie's features is that it will give me a telephone number that customers can call in on to report incidents. I can see that I can have multiple phone numbers if ...
Hi all, can someone please explain the current capabilities of Service Relationships in Opsgenie to me? I had the expectation that when Service A is impacted the dependant Service B would be impact...
Is it possible to create nested rules in opsgenie? For example, I have 2 rules in cloudwatch, CPU utilization exceeds 80%, then alerts should come as P1. CPU utilization exceeds 70%, then ale...
Our OpsGenie is configured to receive alert emails from external services. Some of these will trigger the creation of JSM incident ticket using the OpsGenie-JSM integration. This is working well exc...
Is there a way to not be able to close incidents through phone, where this would only be available through the website?
Hello, I've linked site24x7 and Opsgenie together and I don't succeed to send Custom Parameters. On site24x7 I've check "Send Custom Parameters" : But I don't succeed to get it on Opsgenie. Fo...
Hi, I'm setting up Opsgenie for my company and I'm facing several issues: 1. Opsgenie creates an alert each time one of the Incident rules kicks in and generates automatically Opsgenie incident bas...
I am performing a "Create Incident" operation using Api Key. Then I want to close the Incident I created using the "Close Incident" feature. However, the "Create Incident" operation does not return t...
Hello, Looking for some details regarding the data security model of opsgenie integrations. I understand that they function as slightly more complex API endpoints, but who writes the code? And is ...
The scenario is that I have three separate teams under an organization that works in a common US time zone. I have a contracting team working in a different time zone which fits perfectly to use the ...
Is there a way an admin of a team can view a team member's personal notifications settings? like how they sent up email/phone/voice on the alerts? Also is there a way an admin can "push" a specific ...
We are going to ask for unmerging Jira Service Management and Opsgenie. My question is if our current setup and configuration of Opsgenie will stay the same as it is now (teams, users, integrations, ...
I have a team schedule for our alerts and incidents. It works fine. Now I want to create another schedule but for internal support rotation, so it should not have integrations and alerts at all...
Hello, I have the following issue: I receive alerts in mail that have the following body format: Total emails: "number of mails" I want an alert to be created, only when the "number of mai...
Is there a way to query alerts that either have an empty message or empty description in the alert view filter or through an API call? This could happen when alerts are originating from emails. I hav...
Dear Community, I have the postman apis for opsgenie and i am trying to get the on call schedule however i keep getting error could not authenticate even though i am using the API Key from m...
how do I send an email to my opsgenie email integration address with a priority value ie subject: disk space alert body: ... body start priority: P5 ... body end
Let's assume that we have a Zabbix server with a configured OEC service. We specify the Zabbix Integration apiKey in the config file obtained from the integration settings of one of the Opsgenie Team...
What is opsgenie services ?
Hello, I'm trying to attach a report to an alert using a command similar to this one: `./opsgenie-lamp_v3.1.4 attachFile --id "alias123" --identifier alias --fileName report.html --apiKey 123 --fil...
Incoming call routing provides a phone number and manages the routing of incoming calls to this phone number based on your on-call preferences. It's also possible to send SMS messages to the numbe...
Hi all, some previous employee created an opsgenie account under an unknown email address. We know what the workspace is, but we cannot access it. My question is, can Atlassian tell us at least w...
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