Recorded Webinar

Escalating Customer Reported Incidents Using Jira Service Desk and Opsgenie

Opsgenie provides a powerful two-way integration with Jira Service Desk. When an issue is created in Jira Service Desk, an alert can be created in Opsgenie and then escalated to the proper users. Join us on this webinar as we demo the integration and talk about how Opsgenie's deep integrations with Jira and Jira Service Desk are enabling Atlassian customers to respond to, resolve and learn from every incident.

This webinar covers:

  • How Opsgenie helps when an incident occurs
  • How to integrate Jira Service Desk with Opsgenie
  • How IT Operation teams are resolving incidents faster than before
  • How Statuspage is used to build trust with customers during an incident

Shaun Pinney

Shaun Pinney

Product Marketing, Opsgenie

John Meier

John Meier

Solutions Engineer, Opsgenie