modern-incident-management

Modern Incident Management for IT Operations

This eBook describes the challenges of incident management and provides advice to help you develop an operations competency to drive business value.

In this whitepaper, you'll learn:

What the top causes of downtime are and how to avoid them

Six steps to implement a modern incident management plan

Six steps to implement a modern incident management plan

Real life stories from EBSCO, Overstock, and POLITICO on how they implemented modern incident management and transformed their businesses