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Setting Expectations and Fair Compensation for On-Call Teams

On-call shifts are nothing new. Doctors and other professionals have been on-call for decades—tethered to pagers or mobile phones waiting for duty to call. With the rise of always-on services, on-call rotations have expanded to include professions beyond the medical field. Companies have a lot to gain when they include the owners of those services—often developers—in the on-call rotation.

We will cover ways in which Opsgenie assists you in tracking on-call time to provide compensation regardless of the approach chosen for compensation of on-call time.

In this whitepaper, you'll learn about:
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Incentivized on-call

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Pay for scheduled overtime

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Pay for total time spent resolving issues

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Pay for scheduled overtime as well as total time spent resolving issues