We now support Incident and Mass Notification specific messages and actions in our Slack App integration!
With this enhancement, when an incident occurs, you can see it in your Slack channels indicated as “
New Incident” and you can take incident specific actions from Slack channels using buttons.
Same is true for Mass Notifications! They are now indicated as “
New Mass Notification” in your Slack channels and you can close these notifications directly in Slack. For more information, please refer to the
documentation of Slack App Integration.
PRTG integration is now bidirectional! We also introduced action mapping feature to our PRTG integration! With this feature, you have the ability to specify which PRTG actions should be executed automatically for various OpsGenie actions.
PRTG integration documentation for more details.
Slack recently introduced dialogs as new interactive modals that can capture multiple pieces of information. We enhanced our Slack App integration to support dialogs to let you
easily add notes to your alerts. For more information, please refer to our updated
Slack App integration guide.
is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including Cisco, Linux, Juniper, Foundry, and many more. LibreNMS
You can easily integrate your LibreNMS server with your OpsGenie account and get notifications from OpsGenie when an alert is triggered in LibreNMS.
You can also configure our LibreNMS integration package which includes Marid that enables a bi-directional integration with LibreNMS. This way, you can map OpsGenie actions to LibreNMS’s acknowledge/unmute actions.
You can find more information about the integration here .
SaltStack is an intelligent orchestration and configuration management software that delivers scalable, event-driven automation for the software-defined data center. You can easily integrate SaltStack with your OpsGenie account and get notifications from SaltStack by using Salt States and Salt’s Event Reactor.
For more information, please refer to our
SaltStack integration guide.
Our integration with Freshdesk now supports action mappings!
You can now change your Freshdesk ticket status to Close, Resolve or Pending and add Notes to it using OpsGenie alert management system.
For more information please visit
Freshdesk integration documentation.
SolarWinds MSP N-central integration is now bidirectional!
With this enhancement, updates to OpsGenie alerts can now update the SolarWinds MSP N-central notifications as well.
Refer to SolarWinds MSP N-central integration
documentation for more details.
OpsGenie announces the support for configurable alert messages on Slack!
Now, you can see the alert description, routed teams and the source integration information on the new alert messages on Slack.
You can easily enable/disable showing the description, routed teams or tags of alert messages from the Slack Integration page.
You can find more information about the new feature
Heartbeats and Heartbeat Integrations can now be assigned to specific teams.
Team admins can create and configure heartbeats and heartbeat integrations for their own teams.
Authorization constraints of the heartbeats are the same as escalations, schedules and integrations. When a team heartbeat is expired or pinged, the heartbeat integration that is owned by the same team executes its related alert action.
You can refer to
Heartbeat Monitoring for further details.
is a web-based Git or version control repository and Internet hosting service. GitHub
You can easily integrate GitHub with your OpsGenie account and get notifications from GitHub for push, issue open/close and pull request open/close events. You can find more information about the integration