Dynatrace is a SaaS application monitoring and analytics tool for cloud natives.
OpsGenie now has an enhanced integration with Dynatrace. With this integration, you can create an alert in OpsGenie when an alert is created on Dynatrace, and close the alert in OpsGenie automatically when the alert is resolved on Dynatrace.
You can use all the available placeholders of the Dynatrace alert to configure the alert details in OpsGenie.
The priority update flow for the incidents is updated and an option for using the Associated Alerts’ priority to update the Incident’s priority is added .
If this option is enabled within an incident rule/template or during manual incident creation, the priority of the incident will be updated if an alert with a higher priority is associated under the incident. If the option is not enabled, the priority will stay as defined initially and can only be updated manually from the Incident details.
Cherwell® Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility required for rapid configuration and customization.
OpsGenie's Cherwell Integration is now enhanced and the powerful bi-directional Cherwell integration can specify which Cherwell actions to execute for actions taken in OpsGenie thanks to the action mapping feature within the Marid package for Cherwell. Moreover, you can run the default script provided by OpsGenie or you can use your custom script in order to execute actions in Cherwell.
API v1 was deprecated on May 2017 when Rest API was released. As of June 30, 2018, API v1 is going to be inaccessible for all customers(Currently, only the customers that were signed up before October 2017 have access to API v1).
OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.