API v1 was deprecated on May 2017 when Rest API was released. As of June 30, 2018, API v1 is going to be inaccessible for all customers(Currently, only the customers that were signed up before October 2017 have access to API v1).
Policies are revised and redesigned in terms of functionality and UX.
Modify Policies are replaced with Alert Policies by merging the Teams and Recipients fields into a single Responders field that can include both teams and users. Alert Policies can be configured and assigned to specific teams. Team admins or team members with the related right can also create and configure Alert Policies for their own teams.
Suppress, Delay, Alert Count, Auto Restart and Auto Close Policies are replaced with Notification Policies so that the same functionalities can be achieved via a single configuration type.
Notification Policies are now team-segmented configurations. Team admins or team members with the related right can create and configure Notification Policies for their own teams.
Customers that were signed up before January 29, 2018 1PM UTC are able to configure and work with the old policies, but meanwhile they can create and configure New Alert & Notification Policies. Account owners and admins can explicitly switch their accounts to use new policies while creating alerts.
Maintenances can now be configured and assigned to specific teams. Team admins or team members with the related right can also create and configure maintenance for their own teams. A team maintenance can only enable/disable team policies and team integrations.
Effective from January 17, 2018 2PM UTC, the visibility constraints of the schedules and escalations will be updated for the sake of performance improvements. Alert notifications flow will not be affected in any manner. The update will affect the following configuration scenarios:
Users can now be searched and filtered via search queries. You can refer here for further information.
Custom roles can now be configured with the following additional rights:
Managing Billing / Subscription
Observer role is now available as a new default role. Observers are read-only users that can only receive notifications for Mass Notification events. You can refer here for further information about user roles.
Escalate to Next action is added as an option to alert voice notifications. If there is any ongoing escalation flow for an alert, Escalate to Next action will be available as an option. You can refer Voice Notifications for further information.
Matches Regex condition operation is now available for input fields with List types for the conditions of integration actions, alert & notification policies, team routing rules and notification rules. If any element of the input field with List type matches the given regular expression, the condition will be satisfied.
OpsGenie Android v2.2.7 and OpsGenie iOS v2.2.2 are now available.
On Who Is On-Call page, you now have the option to display only your schedules as well as all schedules within your organization.
You can now filter the displayed schedules in Who Is On-Call page via free-form text search.
While adding an override to a particular schedule via Who Is On-Call page, you can now specify which rotations of the schedule it should apply to. Previously, overrides were applied to all rotations of the schedule.
You can now specify an exact time range while adding an override to a particular schedule via Who Is On-Call page.
When you tap/navigate into our short link (opsg.in) from anywhere within your device, OpsGenie application is launched. If you click the provided alert link within your SMS notification, the application is now redirected to the related alert.
Add Recipient and Add Team actions are now merged under the name "Add Recipient". You can add a user, an escalation, a schedule, a group or a team to an existing alert to be notified via Add Recipient action.
OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.