Emel Komurcu

Recent Posts

Enhanced SolarWinds Web Help Desk Integration

Feb 28, 2018 by Emel Komurcu
  • SolarWinds Web Help Desk is a web-based help desk software used for tracking support requests for enterprises and educational institutions.
  • Our SolarWinds Web Help Desk integration now supports sending acknowledge and close actions back to SolarWinds Web Help Desk. You can update your SolarWinds Web Help Desk ticket status to Assigned/Closed when the related alert in OpsGenie is acknowledged/closed.
  •  For more information, please refer to our SolarWinds Web Help Desk integration documentation.

Bi-directional Rollbar Integration

Feb 20, 2018 by Emel Komurcu

Enhanced BMC Remedy Integration

Feb 12, 2018 by Emel Komurcu
  • BMC Remedy is a digital service management platform built for boosting workforce productivity.
  • OpsGenie can now create BMC Remedy incidents for OpsGenie alerts! You can specify the actions to be executed in BMC Remedy when an action is executed in OpsGenie for the alerts that have a source other than BMC Remedy. Moreover, you can run the default script provided by OpsGenie or you can use your custom script in order to execute actions in BMC Remedy.
  • For using these features, you should update your integration in OpsGenie by enabling “Create BMC Remedy Incidents/Problems for OpsGenie Alerts” option, and update your Marid configuration.

BMC Remedyforce Integration

Feb 5, 2018 by Emel Komurcu
  • BMC Remedyforce built on Salesforce App Cloud enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment.
  • You can easily integrate BMC Remedyforce with your OpsGenie account and get notifications from OpsGenie when an incident is triggered by BMC Remedyforce.
  • For more information, please refer to our BMC Remedyforce integration guide.

Humio Integration

Jan 25, 2018 by Emel Komurcu
  • Humio is a log management application for querying, aggregating, and visualizing your application data instantly, on-premise or in the cloud.
  • You can easily integrate Humio with your OpsGenie account and get notifications from OpsGenie when an alert is created by Humio. 
  • For more information, please refer to our Humio integration guide
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