We are proud to introduce our Incident Command Center (ICC)!
ICC is a platform that enables Incident Commanders to command, control and coordinate incident response, and Responders from multiple teams to effectively collaborate by providing integrated communications and incident management tools.
Using ICC, you can leverage OpsGenie’s native video conference tool (OpsGenie Hosted Bridge) and enhance incident response orchestration and collaboration with your teammates and/or other teams.
We are pleased to announce that we just launched our new service management and incident response orchestration capabilities!
The new solution gives you a comprehensive, centralized view of your organization’s service infrastructure and streamlines your incident response orchestration.
With this new system, you can organize, correlate, and resolve incidents faster while communicating them with different types of stakeholders and incident responders through different ways rapidly and easily.
OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.