Çağla Arıkan

Recent Posts

Apica Integration

Nov 23, 2017 by Çağla Arıkan
  • Apica Synthetic Monitoring proactively monitors your websites, applications, and APIs around the clock and identifies availability and performance issues before they affect your customers.
  • You can easily integrate Apica Synthetic Monitoring with your OpsGenie account and get notifications from OpsGenie when an alert is created by Apica Synthetic Monitoring.
  • For more information, please refer to our Apica Synthetic Monitoring integration guide.

Azure Service Health Integration

Nov 8, 2017 by Çağla Arıkan
  • Azure Service Health provides personalized guidance and support when issues in Azure services affect you, and helps you prepare for upcoming planned maintenance.
  • You can easily integrate Azure Service Health with your OpsGenie account and get notifications from OpsGenie when an alert is created from Azure Service Health.
  • For more information, please refer to our Azure Service Health integration guide.

Bidirectional SolarWinds MSP N-central Integration

Sep 29, 2017 by Çağla Arıkan
  • SolarWinds MSP N-central integration is now bidirectional!
  • With this enhancement, updates to OpsGenie alerts can now update the SolarWinds MSP N-central notifications as well.
  • Refer to SolarWinds MSP N-central integration documentation for more details.

Configurable Alert Messages on Slack

Sep 29, 2017 by Çağla Arıkan
  • OpsGenie announces the support for configurable alert messages on Slack!
  • Now, you can see the alert description, routed teams and the source integration information on the new alert messages on Slack.
  • You can easily enable/disable showing the description, routed teams or tags of alert messages from the Slack Integration page.
  • You can find more information about the new feature here.

Freshservice Integration

Sep 15, 2017 by Çağla Arıkan
  • Freshservice is a plug and play ITIL service desk on the cloud.
  • We introduced action mapping feature to our Freshservice integration! With this feature, you have the ability to specify which Freshservice actions to execute for various OpsGenie actions.
  • For more information, please refer to our Freshservice integration guide.

SolarWinds MSP N-central Integration

Jul 4, 2017 by Çağla Arıkan
  • SolarWinds MSP N-central is a powerful RRM platform which can be customized to fit user’s needs. SolarWinds® MSP N-central gives you the tools you need to handle these complex environments, including drag-and-drop automation, device settings and profiles, patch management, and more.
  • You can integrate SolarWinds® MSP N-central with OpsGenie and get notifications from OpsGenie when an issue is created on SolarWinds® MSP N-central.
  • For further information, you can visit our SolarWinds® MSP N-central integration guide.

Enhanced On-Premise Zendesk Integration

Jun 7, 2017 by Çağla Arıkan
  • We introduced action mapping feature within Marid package for Zendesk! With this feature, you have the ability to specify which Zendesk actions to execute for OpsGenie actions.
  • You can run the default script provided by OpsGenie or you can use your custom script in order to execute actions in Zendesk. 
  • For more information, please refer to Integration via Marid section of Zendesk integration guide.

Enhanced Zendesk Integration

Jun 1, 2017 by Çağla Arıkan
  • Our integration with Zendesk now supports action mappings! You can now select what should be done automatically in Zendesk when an OpsGenie action is executed.
  • For more information please visit Zendesk integration document.

Track-It! Integration

Apr 21, 2017 by Çağla Arıkan
  • Track-It! is a centralized help desk and customer ticketing management system that enables you to control and seamlessly manage the flow of sales and support emails your customers and prospects are sending your business.
  • You can integrate Track-It! with your OpsGenie account and create or update Track-It! workflows by sending alerts and alert actions from OpsGenie.
  • For more information, please visit our Track-It! Integration guide.

Uptime Integration

Apr 20, 2017 by Çağla Arıkan
  • Uptime is an uptime and performance monitoring tool.
  • You can integrate Uptime with OpsGenie and get notifications from OpsGenie when an alert is created on Uptime.
  • For more information please visit Uptime Integration guide.
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