Enhanced Chat Integrations with List Teams Functionality

Dec 28, 2017 by Bener Celenkoglu
  • Our Slack, Microsoft Teams, HipChat and Mattermost integrations now have the capability to list teams according to your query.
  • Users could filter their teams using the newly introduced comparison operators begins with and contains to obtain refined results.
  • For more information, please refer to each integration's guide.

Enhanced Webhook Integration

Dec 27, 2017 by Çağla Arıkan
  • OpsGenie now allows you to send alert description and extra properties in the Webhook payload.
  • You can easily enable/disable sending the description and extra properties of alert messages from the Webhook Integration page.
  • You can find more information about the new feature here.

BMC FootPrints v11 Integration

Dec 27, 2017 by Celal Emre Çiçek
  • BMC FootPrints is an incident and problem management solution.
  • You can easily integrate BMC FootPrints v11 with your OpsGenie account and get notifications from OpsGenie when an incident or problem is triggered by BMC FootPrints.
  • For more information, please refer to our BMC FootPrints v11 integration guide.

Outgoing Integration Trigger Updates

Dec 15, 2017 by Kadir Türker Gülsoy
  • OpsGenie now sends outgoing integration callbacks when an alert is routed to a new team via escalations or schedules.
  • Previously, outgoing integrations were triggered for new teams if and only if they were added via Add Team action.
  • You can refer Outgoing Integration Triggers for further details.

New REST API for Service Domain

Dec 15, 2017 by Ibrahim Guntas
  • OpsGenie released new REST API for Service domain.
  • You can now execute CRUD operations for your Services, that is creating, reading, updating and deleting your services and its content.
  • Implementations are designed according to RESTful API standards. You can refer here for general and domain specific documentations.

BMC FootPrints v12 Integration

Dec 13, 2017 by Celal Emre Çiçek
  • BMC FootPrints is an incident and problem management solution.
  • You can easily integrate BMC FootPrints v12 with your OpsGenie account and get notifications from OpsGenie when an incident or problem is triggered by BMC FootPrints.
  • For more information, please refer to our BMC FootPrints v12 integration guide.

Custom Team Roles and Redesign of Teams Dashboard

Dec 12, 2017 by Ibrahim Guntas
  • New customizable team roles which will give you more granular control over what each of your team members has access to, which ensures that only those authorized to make changes to configurations, like routing rules, escalations, and on-call schedules within your account, can do so.
  • New look & feel of the Teams Dashboard to simplify access and improve navigation. What was once a single page has now been separated into a tabbed browsing view allowing direct access to the related configurations.
  • For more information, please refer to our documentation.
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