New Reporting and Analytics

Nov 27, 2017 by Emel Dogrusoz
  • We are pleased to announce the release of our new Reporting and Analytics capabilities!
  • Powered by Looker’s data visualization and exploration features, our new platform unlocks your Operations data and enables self-service analytics through unique features.
  • Watch this video to learn how to leverage your data to drive Operations decisions now!

Apica Integration

Nov 23, 2017 by Çağla Arıkan
  • Apica Synthetic Monitoring proactively monitors your websites, applications, and APIs around the clock and identifies availability and performance issues before they affect your customers.
  • You can easily integrate Apica Synthetic Monitoring with your OpsGenie account and get notifications from OpsGenie when an alert is created by Apica Synthetic Monitoring.
  • For more information, please refer to our Apica Synthetic Monitoring integration guide.

Enhanced ConnectWise Manage Integration

Nov 9, 2017 by Ufuk Ozcelik
  • ConnectWise Manage is a platform that helps you manage your business, sell more effectively, automate service delivery, and control technology effectively.
  • Using OpsGenie's enhanced bi-directional ConnectWise Manage integration, an alert can be created in OpsGenie automatically when a ticket is created in ConnectWise Manage, or vice-versa.
  • Actions can be mapped between the systems so when they are taken in either system, OpsGenie will synchronize both systems to reflect the changes.
  • For more information, please refer to our ConnectWise Manage integration guide.

Azure Service Health Integration

Nov 8, 2017 by Çağla Arıkan
  • Azure Service Health provides personalized guidance and support when issues in Azure services affect you, and helps you prepare for upcoming planned maintenance.
  • You can easily integrate Azure Service Health with your OpsGenie account and get notifications from OpsGenie when an alert is created from Azure Service Health.
  • For more information, please refer to our Azure Service Health integration guide.

Heartbeats via Email

Nov 3, 2017 by Mustafa Nacar
  • Heartbeats can now be pinged by sending built-in emails to OpsGenie.
  • While creating Heartbeats on OpsGenie, you will see the built-in email address configured according to your account and heartbeat name. Note that heartbeat name should be correctly formatted according to RFC 822 standards to use this feature.