Slack App Integration Enhancements

Oct 19, 2017 by Ufuk Ozcelik
  • We now support Incident and Mass Notification specific messages and actions in our Slack App integration! 
  • With this enhancement, when an incident occurs, you can see it in your Slack channels indicated as “New Incident” and you can take incident specific actions from Slack channels using buttons.

  • Same is true for Mass Notifications! They are now indicated as “New Mass Notification” in your Slack channels and you can close these notifications directly in Slack.
  • For more information, please refer to the documentation of Slack App Integration. 

Bidirectional PRTG Integration

Oct 13, 2017 by B.Kagan Yildiz
  • PRTG integration is now bidirectional!
  • We also introduced action mapping feature to our PRTG integration! With this feature, you have the ability to specify which PRTG actions should be executed automatically for various OpsGenie actions.
  • Refer to PRTG integration documentation for more details.

Enhanced Slack App Integration with Dialogs

Oct 12, 2017 by Bener Celenkoglu
  • Slack recently introduced dialogs as new interactive modals that can capture multiple pieces of information.
  • We enhanced our Slack App integration to support dialogs to let you easily add notes to your alerts. 
  • For more information, please refer to our updated Slack App integration guide.

LibreNMS Integration

Oct 3, 2017 by Celal Emre Çiçek
  • LibreNMS is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including Cisco, Linux, Juniper, Foundry, and many more.
  • You can easily integrate your LibreNMS server with your OpsGenie account and get notifications from OpsGenie when an alert is triggered in LibreNMS.
  • You can also configure our LibreNMS integration package which includes Marid that enables a bi-directional integration with LibreNMS. This way, you can map OpsGenie actions to LibreNMS’s acknowledge/unmute actions.
  • You can find more information about the integration here.

SaltStack Integration

Oct 2, 2017 by Bener Celenkoglu
  • SaltStack is an intelligent orchestration and configuration management software that delivers scalable, event-driven automation for the software-defined data center.
  • You can easily integrate SaltStack with your OpsGenie account and get notifications from SaltStack by using Salt States and Salt’s Event Reactor.
  • For more information, please refer to our SaltStack integration guide.

Enhanced Freshdesk Integration

Oct 2, 2017 by B.Kagan Yildiz
  • Our integration with Freshdesk now supports action mappings!
  • You can now change your Freshdesk ticket status to Close, Resolve or Pending and add Notes to it using OpsGenie alert management system.
  • For more information please visit Freshdesk integration documentation.