BMC Remedy is a digital service management platform built for boosting workforce productivity.
OpsGenie now provides a powerful two-way integration with BMC Remedy! You now have the ability to specify which BMC Remedy actions to execute for OpsGenie actions thanks to action mapping feature within Marid package for BMC Remedy. Moreover, you can run the default script provided by OpsGenie or you can use your custom script in order to execute actions in BMC Remedy.
We are pleased to announce that we just launched our new service management and incident response orchestration capabilities!
The new solution gives you a comprehensive, centralized view of your organization’s service infrastructure and streamlines your incident response orchestration.
With this new system, you can organize, correlate, and resolve incidents faster while communicating them with different types of stakeholders and incident responders through different ways rapidly and easily.
RingCentral Glip gives you team messaging with file sharing, task management, and screen sharing in one collaboration tool.
You can integrate RingCentral Glip with OpsGenie and send messages to RingCentral Glip from OpsGenie when an alert is created, closed, acknowledged, assigned or any other alert action is executed in OpsGenie.
OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.