SolarWinds Web Help Desk Integration

Feb 20, 2017 by Ufuk Ozcelik
  • SolarWinds Web Help Desk automates IT help desk and asset management operations. Also centralizes IT asset discovery and management.
  • You can easily integrate SolarWinds Web Help Desk with your OpsGenie account and get notifications from OpsGenie when a ticket is created on SolarWinds Web Help Desk.  
  • For more information please visit SolarWinds Web Help Desk Integration Document.

Mattermost Integration

Feb 10, 2017 by Fazilet Özer
  • OpsGenie now has bi-directional integration with Mattermost!
  • Mattermost is an open source, private cloud Slack-alternative platform.
  • OpsGenie is an alert and notification management solution that is highly complementary to Mattermost.
  • With this integration, OpsGenie's alert notifications go right into your Mattermost channel. In turn, you can execute actions such as acknowledging, closing or assigning alerts from the channel by just typing a /genie command.
  • For more information, please visit Mattermost Integration document.

Heartbeat API v2 Released

Feb 8, 2017 by Ömer Özkan
  • OpsGenie released Heartbeat API v2 which is a new RESTful API implementation designed around RESTful principles.
  • Heartbeat API v1 will be deprecated by the end of June, 2017.
  • You can reach Heartbeat API v2 documentation from here.

CA Flowdock “Team Inbox” Integration

Feb 6, 2017 by Çağla Arıkan
  • OpsGenie now released a new version of CA Flowdock Integration. Now you can forward OpsGenie alert activities to CA Flowdock "Team Inbox" using Flowdock (Team Inbox) Integration. You can use the Flowdock (Chat) Integration to forward the alert activities to Flowdock "Chat Window".
  • Please refer to Flowdock (Team Inbox) Integration for more details.