Enhanced SolarWinds Web Help Desk Integration

by Emel Komurcu Feb 28, 2018
  • SolarWinds Web Help Desk is a web-based help desk software used for tracking support requests for enterprises and educational institutions.
  • Our SolarWinds Web Help Desk integration now supports sending acknowledge and close actions back to SolarWinds Web Help Desk. You can update your SolarWinds Web Help Desk ticket status to Assigned/Closed when the related alert in OpsGenie is acknowledged/closed.
  •  For more information, please refer to our SolarWinds Web Help Desk integration documentation.