New Alert & Notification Policies

by Kadir Türker Gülsoy Jan 30, 2018
  • Policies are revised and redesigned in terms of functionality and UX. 
  • Modify Policies are replaced with Alert Policies by merging the Teams and Recipients fields into a single Responders field that can include both teams and users. Alert Policies can be configured and assigned to specific teams. Team admins or team members with the related right can also create and configure Alert Policies for their own teams.
  • Suppress, Delay, Alert Count, Auto Restart and Auto Close Policies are replaced with Notification Policies so that the same functionalities can be achieved via a single configuration type. 
  • Notification Policies are now team-segmented configurations. Team admins or team members with the related right can create and configure Notification Policies for their own teams.
  • Customers that were signed up before January 29, 2018 1PM UTC are able to configure and work with the old policies, but meanwhile  they can create and configure New Alert & Notification Policies. Account owners and admins can explicitly switch their accounts to use new policies while creating alerts.
  • Maintenances can now be configured and assigned to specific teams. Team admins or team members with the related right can also create and configure maintenance for their own teams. A team maintenance can only enable/disable team policies and team integrations.