Enhanced Freshdesk Integration

by Oct 2, 2017 B.Kagan Yildiz
  • Our integration with Freshdesk now supports action mappings!
  • You can now change your Freshdesk ticket status to Close, Resolve or Pending and add Notes to it using OpsGenie alert management system.
  • For more information please visit Freshdesk integration documentation.

What is OpsGenie?

OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.