Slack App Integration Enhancements

Oct 19, 2017 by Ufuk Ozcelik
  • We now support Incident and Mass Notification specific messages and actions in our Slack App integration! 
  • With this enhancement, when an incident occurs, you can see it in your Slack channels indicated as “New Incident” and you can take incident specific actions from Slack channels using buttons.

  • Same is true for Mass Notifications! They are now indicated as “New Mass Notification” in your Slack channels and you can close these notifications directly in Slack.
  • For more information, please refer to the documentation of Slack App Integration. 

Bidirectional PRTG Integration

Oct 13, 2017 by B.Kagan Yildiz
  • PRTG integration is now bidirectional!
  • We also introduced action mapping feature to our PRTG integration! With this feature, you have the ability to specify which PRTG actions should be executed automatically for various OpsGenie actions.
  • Refer to PRTG integration documentation for more details.

Enhanced Slack App Integration with Dialogs

Oct 12, 2017 by Bener Celenkoglu
  • Slack recently introduced dialogs as new interactive modals that can capture multiple pieces of information.
  • We enhanced our Slack App integration to support dialogs to let you easily add notes to your alerts. 
  • For more information, please refer to our updated Slack App integration guide.

LibreNMS Integration

Oct 3, 2017 by Celal Emre Çiçek
  • LibreNMS is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including Cisco, Linux, Juniper, Foundry, and many more.
  • You can easily integrate your LibreNMS server with your OpsGenie account and get notifications from OpsGenie when an alert is triggered in LibreNMS.
  • You can also configure our LibreNMS integration package which includes Marid that enables a bi-directional integration with LibreNMS. This way, you can map OpsGenie actions to LibreNMS’s acknowledge/unmute actions.
  • You can find more information about the integration here.

SaltStack Integration

Oct 2, 2017 by Bener Celenkoglu
  • SaltStack is an intelligent orchestration and configuration management software that delivers scalable, event-driven automation for the software-defined data center.
  • You can easily integrate SaltStack with your OpsGenie account and get notifications from SaltStack by using Salt States and Salt’s Event Reactor.
  • For more information, please refer to our SaltStack integration guide.

Enhanced Freshdesk Integration

Oct 2, 2017 by B.Kagan Yildiz
  • Our integration with Freshdesk now supports action mappings!
  • You can now change your Freshdesk ticket status to Close, Resolve or Pending and add Notes to it using OpsGenie alert management system.
  • For more information please visit Freshdesk integration documentation.

Bidirectional SolarWinds MSP N-central Integration

Sep 29, 2017 by Çağla Arıkan
  • SolarWinds MSP N-central integration is now bidirectional!
  • With this enhancement, updates to OpsGenie alerts can now update the SolarWinds MSP N-central notifications as well.
  • Refer to SolarWinds MSP N-central integration documentation for more details.

Configurable Alert Messages on Slack

Sep 29, 2017 by Çağla Arıkan
  • OpsGenie announces the support for configurable alert messages on Slack!
  • Now, you can see the alert description, routed teams and the source integration information on the new alert messages on Slack.
  • You can easily enable/disable showing the description, routed teams or tags of alert messages from the Slack Integration page.
  • You can find more information about the new feature here.

Team Heartbeats

Sep 27, 2017 by Kadir Türker Gülsoy
  • Heartbeats and Heartbeat Integrations can now be assigned to specific teams.
  • Team admins can create and configure heartbeats and heartbeat integrations for their own teams. Authorization constraints of the heartbeats are the same as escalations, schedules and integrations.
  • When a team heartbeat is expired or pinged, the heartbeat integration that is owned by the same team executes its related alert action.
  • You can refer to Heartbeat Monitoring for further details.

GitHub Integration

Sep 15, 2017 by Celal Emre Çiçek
  • GitHub is a web-based Git or version control repository and Internet hosting service.
  • You can easily integrate GitHub with your OpsGenie account and get notifications from GitHub for push, issue open/close and pull request open/close events.
  • You can find more information about the integration here.
1 2 3 4 5

What is OpsGenie?

OpsGenie is a mobile IT management service providing rich alerts. It can take alerts from any IT management system and notify your users via iPhone, Android push notifications, email, SMS and phone calls.