Enhanced Chat Integrations with Team Specified Alert Listing

Jan 17, 2018 by Bener Celenkoglu
  • Our Slack, Microsoft Teams, HipChat and Mattermost integrations now have the capability to list the given team's alerts according to your query.
  • Users can filter their alerts per team using the newly introduced functionality.
  • For more information, please refer to each integration's guide.

XebiaLabs XL Release Integration

Jan 17, 2018 by Çağla Arıkan
  • XebiaLabs XL Release is an end-to-end pipeline orchestration tool for Continuous Delivery and DevOps teams. It is designed to integrate with your change and release management tools and handles automated tasks, manual tasks, complex dependencies, and release trains.

  • You can easily integrate XL Release with your OpsGenie account and get notifications from OpsGenie when an alert is created by XL Release.

  • For more information, please refer to our XL Release integration guide

Introducing OpsGenie's Incident Command Center

Jan 15, 2018 by Emel Dogrusoz
  • We are proud to introduce our Incident Command Center (ICC)!
  • ICC is a platform that enables Incident Commanders to command, control and coordinate incident response, and Responders from multiple teams to effectively collaborate by providing integrated communications and incident management tools.
  • Using ICC, you can leverage OpsGenie’s native video conference tool (OpsGenie Hosted Bridge) and enhance incident response orchestration and collaboration with your teammates and/or other teams.
  • To learn more, please visit ICC documentation

Upcoming Updates to the Visibility Constraints of Escalations and Schedules

Jan 12, 2018 by Kadir Türker Gülsoy
  • Effective from January 17, 2018 2PM UTC, the visibility constraints of the schedules and escalations will be updated for the sake of performance improvements. Alert notifications flow will not be affected in any manner. The update will affect the following configuration scenarios:
    • Scenario 1: ... -> Escalation 1 -> Schedule 1 -> Escalation 2 -> ...
    • Scenario 2: ... -> Schedule 1 -> Escalation 1 -> Schedule 2 -> ...
  • Scenario 1: 
    • If Escalation 1 or Schedule 1 is assigned to a team that the user is member of, there will be no behavioural update. 
    • If a user is referenced by Escalation 2 but is not referenced by Escalation 1, Escalation 1 will not be displayed to the user on My Profile > Profile -> Escalations section.
  • Scenario 2:
    • If Schedule 1 or Escalation 1 is assigned to a team that the user is member of, there will be no behavioural update.
    • If a user is referenced by Schedule 2 but is not referenced by Schedule 1, Schedule 1 will not be displayed to the user on My Profile > Profile -> Schedules and Who Is On Call > My Schedules sections.

New REST APIs for Custom User Roles and Team Roles

Jan 2, 2018 by Ibrahim Guntas
  • OpsGenie released two new RESTful API implementations: Custom User Roles API and Team Roles API.
  • Implementations are designed according to RESTful API principles.
  • For more information, please refer to related documentations: Custom User Role API, Team Role API

Enhanced Chat Integrations with List Teams Functionality

Dec 28, 2017 by Bener Celenkoglu
  • Our Slack, Microsoft Teams, HipChat and Mattermost integrations now have the capability to list teams according to your query.
  • Users could filter their teams using the newly introduced comparison operators begins with and contains to obtain refined results.
  • For more information, please refer to each integration's guide.

Enhanced Webhook Integration

Dec 27, 2017 by Çağla Arıkan
  • OpsGenie now allows you to send alert description and extra properties in the Webhook payload.
  • You can easily enable/disable sending the description and extra properties of alert messages from the Webhook Integration page.
  • You can find more information about the new feature here.

BMC FootPrints v11 Integration

Dec 27, 2017 by Celal Emre Çiçek
  • BMC FootPrints is an incident and problem management solution.
  • You can easily integrate BMC FootPrints v11 with your OpsGenie account and get notifications from OpsGenie when an incident or problem is triggered by BMC FootPrints.
  • For more information, please refer to our BMC FootPrints v11 integration guide.

Outgoing Integration Trigger Updates

Dec 15, 2017 by Kadir Türker Gülsoy
  • OpsGenie now sends outgoing integration callbacks when an alert is routed to a new team via escalations or schedules.
  • Previously, outgoing integrations were triggered for new teams if and only if they were added via Add Team action.
  • You can refer Outgoing Integration Triggers for further details.

New REST API for Service Domain

Dec 15, 2017 by Ibrahim Guntas
  • OpsGenie released new REST API for Service domain.
  • You can now execute CRUD operations for your Services, that is creating, reading, updating and deleting your services and its content.
  • Implementations are designed according to RESTful API standards. You can refer here for general and domain specific documentations.
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