Alert Management with New Relic Opsgenie Integration
Plan and Prepare
Prepare for incidents by setting up routing rules, team, on-call schedules, and escalation policies in OpsGenie.
Notify the Right Person at the Right Time
When a New Relic alert occurs, OpsGenie notifies the right person through multiple notification channels such as email, SMS, phone, and iOS or Android push notification.
Centralize and Coordinate Your Incident Response
OpsGenie can forward alerts and incidents to collaboration tools such as Slack, HipChat, MS Teams, and can create conference bridges to begin the process of fixing an open incident.
Communicate with Stakeholders
Communicate with incidents from New Relic to responders and stakeholders. OpsGenie creates incident status pages and sends notifications to specific individuals on-demand, or as part of a defined procedure.