Ping Identity SSO Integration

PingOne is the single sign-on solution of Ping Identity. It helps IT organizations scale and secure their user base easily, across different platforms. OpsGenie supports Single Sign-On with PingOne, which means your organization can easily incorporate OpsGenie into your application base in PingOne and let your users securely access OpsGenie.

For general information about OpsGenie's Single Sign-On feature, refer to the Single Sign-On with OpsGenie document. This document describes the specific instructions you can use to integrate PingOne with OpsGenie SSO.

To configure Single Sign-On integration between your PingOne and OpsGenie accounts, go to OpsGenie SSO page, select "Ping Identity" as provider and follow the instructions.

PingOne Integration Instructions

  • Login to PingOne as admin and go to Applications page. Under "Application Catalog" tab, search and find "OpsGenie". Click "Setup".
  • Copy the idpid from the end of the "Single Sign-On (SSO) URL" field. It's the part after "idpid=".
  • Click "Download" of the Certificate field and download the certificate file.
  • Now in another tab go to OpsGenie SSO page.
  • Set the "SAML 2.0 Endpoint" field as https://sso.connect.pingidentity.com/sso/idp/SSO.saml2?idpid=${IDPID} where you replace ${IDPID} with the idpid you copied earlier.
  • For single logout, set the "SLO Endpoint" field as https://sso.connect.pingidentity.com/sso/SLO.saml2
  • Paste the contents of the certificate file you downloaded earlier, into the "X.509 Certificate" field.
  • Copy the SSO id provided by OpsGenie.
  • In PingOne, click "Continue to Next Step".
  • Replace the ${OpsGenieSSOiD} in the "ACS URL" with the sso id you copied from OpsGenie.
  • For single logout, replace the ${OpsGenieSSOiD} in the "Single Logout Endpoint" url with the sso id you copied.
  • Click "Continue to Next Step" twice and then click "Save & Publish".
  • In OpsGenie, click "Save Changes". Remember to check the "Enabled" field.

That's all! Now you and your users can access OpsGenie from PingOne directly.