BigPanda is an “Autonomous Digital Operations Platform” that intelligently automates IT incidents. The value proposition is to use machine learning to analyze and consolidate a high volume of alerts before the IT Ops personnel respond, allowing the team to handle more incidents and respond more quickly.
When an incident is fired by BigPanda, an alert is created in OpsGenie automatically through the integration. When an incident is resolved in BigPanda, the alert is closed in OpsGenie.
ManageEngine is a help desk and asset management software that provides help desk agents and IT managers an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization.
When a request captured in ManageEngine ServiceDesk Plus, an alert is created in OpsGenie. When a request is edited with a closed status, the same alert is closed in OpsGenie.
Specifically designed for the Blackberry Dynamics secure mobility platform, this app allows you to take advantage of features in OpsGenie in a secure Blackberry Dynamics MDM deployment. Please download this application only if you are a BlackBerry Dynamics customer. See our documentation for additional information.