Running Custom Script in ServiceNow via OpsGenie Actions

Dec 14, 2017 by Ufuk Ozcelik

Have you ever felt constrained by the tools you use? Have there been tasks that you wanted to complete, but couldn’t because the tool at hand was not flexible? Have you ever used services that barely meet your minimum requirements? Or have you used a service that seemed to meet your needs but actually restricted you in a different way? If you answered any of these questions with “yes”, then we have good news for you. There are tools that truly adapt to your needs such as OpsGenie.

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Helping DevOps to protect complex IT infrastructures

Nov 3, 2017 by Karine Margaryan

Technology is now a central concern of almost every organization’s operations.  DevOps teams are increasingly the ones responsible for building, deploying, testing, monitoring, and supporting unique solutions —  for both internal and external customers. DevOps roles can include Development, IT Operations, System Administration, Quality Assurance, and even Customer Support.  
The broad range and scope of these activities would seem to stretch DevOps time and resources far beyond their snapping points. That’s why integrating good monitoring, alerting, and notification tools can be indispensable to a DevOps team.

Why integrate monitoring tool with an alerting and incident response platform

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Responding to BMC Remedy incidents is as easy as pie with OpsGenie

Oct 18, 2017 by Bener Celenkoglu

BMC Remedy - OpsGenie.png

As an Incident Response Orchestration platform, ensuring fast response to incidents is crucial to us. Incidents can happen anywhere anytime; hence, we have been working eagerly to harmonize our platform with new products in a sustainable manner, specifically with the ones in ITSM domain.

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Monitoring AWS Lambda Functions with OpsGenie

Jan 9, 2017 by Serhat Can

Monitoring is an important part of DevOps. You need to monitor; your servers, containers, and now your serverless functions. Function as a Service (FaaS), also called “Serverless” architecture, is a relatively new concept. AWS Lambda is by far the most popular FaaS/Serverless solution in the market. It is an event driven, serverless computing service.

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Mobile App Performance Management|New Relic & Crashlytics

Mar 24, 2015 by Kadir Türker Gülsoy

Mobile development requires hard effort to meet the expectations and needs of customers. OpsGenie Mobile Apps provide a user-friendly UI in parallel with a good user experience design; however, mobile development needs much more! Mobile apps should be fast, stable and memory-friendly beside providing a user-friendly UI. Therefore, we are monitoring OpsGenie Mobile apps continuously with the help of New Relic and Crashlytics to be able to improve our apps continuously (and of course applicatively).

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The promise of an integrated monitoring and alerting solution

Jun 14, 2013 by Berkay Mollamustafaoğlu

Erik Budin of ScienceLogic has a great blog post that describes the integration of ScienceLogic with (our competitor) PagerDuty. Kudos to both parties for coming up with a well thought out, bi-directional integration that goes well beyond the alerting integration supported by many of the monitoring solutions in the market! We believe that to be able to truly enable operations teams to work effectively, monitoring and alerting integration needs to be much richer than just forwarding alerts. Hence, it’s good to see this type of effort implemented and described in detail. Erik starts the blog post with a real-world scenario that has become possible with the integrated solution:

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Monitoring for troubleshooting problems vs alerting

Jan 14, 2013 by Berkay Mollamustafaoğlu

 Data generated by monitoring systems can be used to support operational support processes in different ways; and I think it’s useful to know the distinction between the two core uses:

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Monitoring applications on the cloud - Part Zero

Nov 8, 2012 by Berkay Mollamustafaoğlu

I’ve been thinking about the impact of “cloudification” of technology infrastructure on IT operations management, and particularly on monitoring. Unfortunately, every time I wanted to write about something I feel like I need to write about a lot of other things first, just to provide the context. Monitoring as a discipline covers a surprisingly vast area. What I wanted to write about was the management/monitoring capabilities needed to manage production application running on (private of public) server instances provided as a service (aka IaaS). I’ll refer to this as “managing applications on the cloud” for brevity, and hope that it does not cause too much confusion.

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