Responding to BMC Remedy incidents is as easy as pie with OpsGenie

Oct 18, 2017 by Bener Celenkoglu

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As an Incident Response Orchestration platform, ensuring fast response to incidents is crucial to us. Incidents can happen anywhere anytime; hence, we have been working eagerly to harmonize our platform with new products in a sustainable manner, specifically with the ones in ITSM domain.

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How to master ChatOps with OpsGenie and Microsoft Teams

Sep 14, 2017 by Celal Emre Çiçek

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At OpsGenie, we do our best to tightly integrate with new and popular tools. One of these tools is Microsoft Teams. Microsoft Teams is a chat tool for Microsoft Office 365 and is used for communication between teams.

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Developing Integrations at OpsGenie

Aug 1, 2017 by Halit Okumuş
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No serious IT company is doing business where incident response management isn’t at the center of their operations anymore. Hence, OpsGenie has taken up an important role in this endeavor. Now, it’s crucial for the center piece (OpsGenie) to be able to integrate with many products and services such as monitoring, metrics analysis, logging, ticketing, etc., bringing the operations workflow together.

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Best Practices for Incident Management on Slack with OpsGenie

Jun 29, 2017 by Serhat Can

The OpsGenie Slack App is frequently a featured app in Slack’s App directory. The reason for this is our continuous focus on this popular integration. We want our users to have a seamless experience with it.

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Auto-Sync Users & Groups from ServiceNow to OpsGenie

Jun 20, 2017 by Çağla Arıkan

At OpsGenie, we try to continuously enhance our integrations as well as add as much functionality as we can to them. In this blog post, we talk about our latest enhancement to OpsGenie’s ServiceNow integration: User & Group Synchronization.

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OpsGenie's Action Mappings for On-Premise JIRA Products

Jun 7, 2017 by Çağla Arıkan

A couple of months ago, we introduced the Action Mapping feature for OpsGenie’s outbound integrations with Cloud-based products. Now, we are proud to announce that the action mappings feature is also available for on-premise product integrations, through the Marid integration tool! In this blog post, we’ll explain how this works in OpsGenie’s on-premise JIRA integration. In order to support the same functionality for JIRA’s self-hosted, on-premises product, we decided to add the action mappings feature to JIRA’s Marid package.

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New OpsGenie Slack App Interactive Menus

Apr 11, 2017 by Çağla Arıkan
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At OpsGenie, it is important for us to provide the best user experience and to keep our integrations up-to-date. We are an early adopter of the newest features released by the companies with which we integrate.

OpsGenie’s Slack App is one of the most popular integrations with our customers. The Slack integration allows users to forward alerts to Slack channels, and then lets them interact with those alerts -- using either slash commands or Slack buttons. For more information, you can refer to ChatOps with Slack and OpsGenie page.

Today OpsGenie announces its new integration with Slack’s Message Menus, an interactive menu feature. Now, a simple set of menus lets you easily perform Assign, Take Ownership, and Snooze actions on alerts in the OpsGenie Slack App.

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How New OpsGenie MSP Partnership Helps Your Customers

Apr 3, 2017 by Karine Margaryan

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Nowadays, in the broad IT technology market, large numbers of Managed Service Providers (MSPs) supply services for a wide variety of functions, such as monitoring, network, backup, and many others. Each MSP faces various challenges and has multiple goals to reach. MSPs can easily reach their goal of improving incident management for their customers, however, with the new OpsGenie MSP solution.  

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Atlassian Connect Week 2017 Amsterdam

Mar 14, 2017 by Serhat Can

Hi, I’m Serhat from OpsGenie. I recently had the chance to go to Atlassian’s Connect Week event. I will try to share my experience at this amazing event. 

I arrived in Amsterdam on Saturday afternoon and had the chance to visit lots of great places like the Van Gogh museum, the Rijksmuseum, the Heineken Experience…

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Threat Detection and Incident Response Orchestration Systems

Feb 23, 2017 by Karine Margaryan

Recently OpsGenie hosted a joint webinar with Signal Sciences, where Berkay Mollamustafaoglu, OpsGenie Co-Founder and CEO and Zane Lackey, Founder/CSO, Signal Sciences Corp, discussed how to secure your web applications using OpsGenie and Signal Sciences. 

Watch the webinar now!

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