Bringing All Disparate Tools into a Single OpsGenie Dashboard

Jun 19, 2018 by Elizabeth Riezinger

Modern applications require monitoring at different levels, consisting of various tools such as Network Monitoring, Logging, Analytics, APM, Metrics collecting, among others. Some of these tools produce alerts that are standalone, but some may produce related alerts during an issue or incident. OpsGenie’s Alert page is a dashboard where all these alerts are collected and displayed, ready for responders to take action from one singular place.

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7 Successful Traits of Cloud-Centric IT Organizations

Jun 14, 2018 by Steve Catanzano

This is an excerpt from our newest Whitepaper: Essential Guide to AWS Cloud Migrations which covers successful traits of cloud-centric IT organizations, tips for collaboration between Dev and Ops teams, the challenges in moving to the cloud and how to mitigate them– a step-by-step guide to cloud migration done right.

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Using Custom Actions in OpsGenie

Jun 12, 2018 by Elizabeth Riezinger
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Notification Rules in OpsGenie (Video)

Jun 7, 2018 by Brian Higgins

Notification rules within OpsGenie empower team members to specify how and when they would like to be alerted. Users can be notified by email, SMS, voice call, or iOS and Android push notifications. With notification rules, team members specify what contact method will be used by alert type and time of day. Watch the video below to become more familiar with notification rules within OpsGenie.

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Building Automated Monitoring with Icinga and OpsGenie

May 29, 2018 by Blerim Sheqa

How many servers can be managed by one system administrator? This question is pretty hard to answer since it depends decisively on the tasks that need to be operated. It is clear, however, that the amount of servers one engineer can manage has increased tremendously over the time, and is still growing. Public and private clouds, in combination with automation tools, enables us to automate many daily tasks. In a modern IT infrastructure almost everything can, and should, be automated. Starting from the creation of a new instance up to software deployment. In this whole scenario, automated monitoring is an essential component.

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5 Ways to Suppress Alert Noise

May 24, 2018 by Elizabeth Riezinger

We pride ourselves at OpsGenie for being the most reliable and flexible alert and incident management solution. However, what happens when you simply don’t want notifications? Even with escalations, routing rules, and on-call schedules, you may want extra configuration on when you are notified, and for what types of alerts.

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Introducing Our Newest Report: Incoming Call Routing Report

May 22, 2018 by Gokce Erdogan

Do you receive your support and/or internal queries through calls? OpsGenie’s Incoming Call Routing allows you to manage your phone numbers and how the calls to these numbers are being routed from one single place. Use your on-call schedules and escalations to determine the right team member to route the incoming call to, and make sure the call is not missed, just like your alerts.

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How to Set Up Alert & Incident Priorities in OpsGenie

May 15, 2018 by Elizabeth Riezinger

Incident response procedures for IT incidents are similar to the processes required for emergencies in the medical field. In previous posts we’ve compared on-call responders to doctors on-call- called during emergencies and expected to contain and remedy the problem, preventing loss and reducing impact. Using priority is a great method of alert enrichment to accomplish this. Download our white paper to learn more best practices to maximize resolution speed.

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Accelerate DevOps Initiatives by Shifting Left with Monitoring

May 8, 2018 by Saoirse Hinksmon

Adopting a true DevOps culture is chock-full of challenges such as shifting away from legacy infrastructure to a more microservices-centric approach, integrating tools, managing priorities, environment provisioning, traceability, and more. However, implementing an approach in which Dev teams and Ops teams can work together, using the same assets, can drastically change the way an organization is able to move forward with each new release. For DevOps teams, proactively monitoring “left” of production can be a revolutionary element in achieving these goals.

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Assure Connectivity with our Newly Redesigned Heartbeats

May 7, 2018 by OpsGenie Team


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