OpsGenie Team

Recent Posts

OpsGenie Presents New Community

Apr 13, 2017 by OpsGenie Team

OpsGenie is proud to introduce its new community platform which allows users to engage with a variety of monitoring, ticketing and collaboration tools to better understand how they can be utilized in the OpsGenie platform.

Falls Church, VA – April 13, 2017 – OpsGenie announced today, the official opening of its new Community-based platform. The Community provides a collaborative environment where visitors can explore the use of tools involved in the incident response process, try out OpsGenie integrations and collaborate with other OpsGenie users.

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OpsGenie Adds New MSP Solution

Mar 27, 2017 by OpsGenie Team

Falls Church, VA – March 27, 2017 OpsGenie announced today at the MSPWorld 2017 Conference in New Orleans, the release of its new Managed Service Provider (MSP) solution to allow MSPs to extend sophisticated incident response management services to their customers.

OpsGenie is an incident response management platform, and the new solution introduces a plan that offers OpsGenie to MSP customers as a free service.

The solution synchronizes alerts between MSPs and their customer accounts, enabling seamless collaboration without compromising data privacy or control over workflows. It keeps everyone updated on incidents: MSPs can forward alerts to their customers, and OpsGenie routes information about customer responses and actions back to the MSP.  The solution also lets MSP customers escalate alerts to their MSP -- either automatically or manually. Alert updates keep customers informed about progress made by their MSP.

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OpsGenie Triples Revenue in 2016, Adds Industry Leaders as Advisors

Jan 25, 2017 by OpsGenie Team

New Customers Yahoo, HubSpot, Overstock Sign On and Fuel Company’s Momentum; AppDynamics Chairman Jyoti Bansal Joins as an Advisor, and Google Executive Izzy Azeri Joins the Board.

Falls Church, VA – January 25, 2017 –OpsGenie, a leading alerting and on-call management platform for engineering and operations teams, today announced record growth for 2016 and new strategic advisors for the company.

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SolarWinds Partners with OpsGenie to Meet Customers’ Alerting and On-Call Management Needs

Jan 13, 2017 by OpsGenie Team

The partnership comes as SolarWinds discontinues SolarWinds Alert Central and recommends OpsGenie to its customers as an effective alternative

AUSTIN, Texas – January 4, 2017 –SolarWinds, a leading provider of powerful and affordable IT management software, today announced a strategic partnership with OpsGenie, a leading alerting and on-call management solution for development and operations teams. The partnership comes as SolarWinds discontinues its free alert aggregation tool, SolarWinds® Alert Central.

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Which superhero would be best at answering on-call alerts and real-time incidents?

Mar 25, 2016 by OpsGenie Team

The OpsGenie team recently had a thorough and heated discussion (KAPOW!!) on who would be better with on-call alerts and incident management, Superman or Batman? Who would come out as winner when pitted against each other in a war of on-call alerts and response time? So, we thought we would hash it out here on our blog in a completely fictional format. We’ll try to examine each area of alerting and incident management to see who we think we would want on our on-call team. 

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How to create a free status page using OpsGenie

Jan 4, 2016 by OpsGenie Team

Every service provider wants their services to be available 24x7x365. But outages and planned maintenance are inevitable occurrences for online software services. Dealing with outages and communicating with users during the outage is as important as the availability of the services provided. To keep users informed, many service providers use web based “status pages” that contain up to date information about the health of the services, incidents, and what the provider is doing to resolve the issues.

OpsGenie is an incident management system for Dev & Ops teams. Customers use OpsGenie to consolidate their alerts generated by monitoring systems and route them to the right people using on-call schedules and escalations. Because OpsGenie is an essential tool used during outages and we have vital information about the incidents; our customers have been inquiring if we can create “status pages” programmatically based on the alerts generated in OpsGenie.

Responding this request, we’ve taken up the challenge to provide this solution to manage status pages for OpsGenie customers.

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Using Logstash to correlate events

Oct 13, 2015 by OpsGenie Team

OpsGenie integration family has many members and still growing. The objective of this blog post is to explain using one of the newly added ones, Logstash. Logstash is a data pipeline that helps you process logs and other event data from a variety of systems.

A Logstash pipeline in most use cases has one or more input, filter, and output plugins. Logstash has a rich collection of input, filter, codec and output plugins. A filter plugin performs intermediary processing on an event. Filters are often applied conditionally depending on the characteristics of the event. An output plugin sends event data to a particular destination. Outputs are the final stage in the event pipeline.

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