This is that moment of the year when we try to wrap-up everything that has happened, reflect on the expectations we had in the beginning of 2017, the facts we are facing today, and the great challenges we are going to overcome in the year of 2018.
Technology is now a central concern of almost every organization’s operations. DevOps teams are increasingly the ones responsible for building, deploying, testing, monitoring, and supporting unique solutions — for both internal and external customers. DevOps roles can include Development, IT Operations, System Administration, Quality Assurance, and even Customer Support.
The broad range and scope of these activities would seem to stretch DevOps time and resources far beyond their snapping points. That’s why integrating good monitoring, alerting, and notification tools can be indispensable to a DevOps team.
Why integrate monitoring tool with an alerting and incident response platform
Nowadays, in the broad IT technology market, large numbers of Managed Service Providers (MSPs) supply services for a wide variety of functions, such as monitoring, network, backup, and many others. Each MSP faces various challenges and has multiple goals to reach. MSPs can easily reach their goal of improving incident management for their customers, however, with the new OpsGenie MSP solution.
Recently OpsGenie hosted a joint webinar with Signal Sciences, where Berkay Mollamustafaoglu, OpsGenie Co-Founder and CEO and Zane Lackey, Founder/CSO, Signal Sciences Corp, discussed how to secure your web applications using OpsGenie and Signal Sciences.
A few months back we held a webinar in conjunction with Logentries where we demonstrated “2 Use Cases for Using Logs in Incident Management.” In the webinar we examined traditional log management and IT alerting tools integrations along with the future of incident management with enriched alerts. Now if you’re already an OpsGenie or Logentries user or using monitoring and collaboration systems, like New Relic or Slack, this blog post might be of some interest to you. You will learn about improving your alert notification processes and incident response times.
Last week we were proud to announce a strategic partnership with Solarwinds! As SolarWinds announced the End-of-Life of their Alert Central (AC) product, they found OpsGenie to be the best alerting and On-Call (incident) management platform on the market to recommend to their customers.OpsGenie was enthusiastically ready to make this transition as smooth as possible.
1. Manage your alerts on the go!
Are email notifications enough to control your IT infrastructures behavior? No, not anymore. Email notifications are no longer as effective when there are other channels of communication available; such as phone calls, SMS or iOS & Android push notifications.
Backup is key in information technology. Data loss may be irreversible causing huge inconveniences to people and companies. When you have a large number of administrators who constantly make changes to the system, the risk of making incorrect actions is high.
Have you ever lost data with an accidental click? Was your hardware corrupted or your PC infected by viruses and cyber attacks which led to data loss? Research validates that almost 50% of people do not backup their data and then uselessly tries to recover it.