Nowadays, in the broad IT technology market, large numbers of Managed Service Providers (MSPs) supply services for a wide variety of functions, such as monitoring, network, backup, and many others. Each MSP faces various challenges and has multiple goals to reach. MSPs can easily reach their goal of improving incident management for their customers, however, with the new OpsGenie MSP solution.
Monitoring tools often send so much information and so many warnings that turn out to be false positives and noise. Dealing with this noise can distract people and delay them from resolving real problems. As a result, IT companies invest time and money trying different tools that just don’t do the job.