Follow-the-sun schedules are a way for your company to offer 24/7 global customer support and also prevent on-call burnout for your engineering/customer support teams. Having someone on-call at all times, across different time zones means that no one team has to wake up in the middle of the night to deal with an alert or customer issue. True to its name, ideally it follows the sun in that the configuration usually consists of three rotations that are staggered to cover three 8-hour shifts. However, there are multiple ways to configure a follow-the-sun schedule using OpsGenie schedules.
One of the key ways to get "In the Know" for all things DevOps is by attending one of the many conferences aimed at educating developers, engineers, and all technical professionals on best practices and newest innovations in the DevOps realm. Whether you’re looking for new tools to implement, application building guidance, security tips, information on cloud software and storage, serverless infrastructure, automation, or something else on your list, these conferences bring together industry leaders and experts to share their wealth of knowledge. OpsGenie attends some of these events ourselves, and we’d love to see you there!