Çağla Arıkan

Recent Posts

Awesome ChatOps Workflows with Slack Dialogs

Oct 27, 2017 by Çağla Arıkan

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We value being an early-adopter at OpsGenie. We try to enhance our integrations as soon as possible so that our customers can access to the latest capabilities provided by our partners.

Slack recently introduced a new feature, Dialogs, and we are proud to announce that OpsGenie’s Slack App integration is already updated to leverage the new Dialogs functionality! After Slack introduced Dialogs, we got really excited since we had a use-case built for it. If you ask what that feature means, we can simply explain it as a new interactive model which is able to get different information from you and then forward that information directly to the application. Usage of Dialogs is a perfect way to perform "Add Note" actions on an OpsGenie alert in your Slack channel in a more user-friendly way. Even before Slack introduced the Dialogs feature, we allowed the user to add notes to alerts by using slash commands. However, the new way is definitely easier to use.

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Auto-Sync Users & Groups from ServiceNow to OpsGenie

Jun 20, 2017 by Çağla Arıkan

At OpsGenie, we try to continuously enhance our integrations as well as add as much functionality as we can to them. In this blog post, we talk about our latest enhancement to OpsGenie’s ServiceNow integration: User & Group Synchronization.

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OpsGenie's Action Mappings for On-Premise JIRA Products

Jun 7, 2017 by Çağla Arıkan

A couple of months ago, we introduced the Action Mapping feature for OpsGenie’s outbound integrations with Cloud-based products. Now, we are proud to announce that the action mappings feature is also available for on-premise product integrations, through the Marid integration tool! In this blog post, we’ll explain how this works in OpsGenie’s on-premise JIRA integration. In order to support the same functionality for JIRA’s self-hosted, on-premises product, we decided to add the action mappings feature to JIRA’s Marid package.

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New OpsGenie Slack App Interactive Menus

Apr 11, 2017 by Çağla Arıkan
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At OpsGenie, it is important for us to provide the best user experience and to keep our integrations up-to-date. We are an early adopter of the newest features released by the companies with which we integrate.

OpsGenie’s Slack App is one of the most popular integrations with our customers. The Slack integration allows users to forward alerts to Slack channels, and then lets them interact with those alerts -- using either slash commands or Slack buttons. For more information, you can refer to ChatOps with Slack and OpsGenie page.

Today OpsGenie announces its new integration with Slack’s Message Menus, an interactive menu feature. Now, a simple set of menus lets you easily perform Assign, Take Ownership, and Snooze actions on alerts in the OpsGenie Slack App.

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