Flock is a messaging tool that helps teams communicate, collaborate, and get things done in real-time. With integrations for popular business tools and services such as Google Drive, Calendar, Dropbox, Jira, and GitHub, Flock makes it easy for teams to work together - faster than ever.
This post is an excerpt from our White Paper: Scaling On-Call in a DevOps Organization which you can download to learn more about best on-call practices.
Today’s post is an excerpt from “5 Steps to Improve Security and Incident Response in AWS”, which was co-authored by OpsGenie and Evident.io, a Palo Alto Company. You can download the complete white paper here.
More and more ConnectWise users are embracing OpsGenie to help manage their IT incidents and respond to their service desk tickets as quickly as possible. In this short video, we walk through effectively responding to two different ConnectWise tickets; one of high priority, and one of low. You will notice OpsGenie escalates the tickets differently and keeps all systems up to date with changes. It even continuously communicates all actions in Slack.