OpsGenie keeps you aware and in control of any incident. While most of our integrations focus on DevOps and ITOps, we provide alerting and on-call management to any critical area of your business or life. Our customer success team has recently turned their attention to Business Operations and have proven that we easily integrate with Software AG’s WebMethods platform. Now, if an event or exception occurs in any business application or process managed via Webmethods, teams are alerted instantly through OpsGenie.
StatusCake is a website uptime and performance monitoring solution. You can gain invaluable insights into your website's performance and get alerted when things aren’t right. StatusCake is capable of sending email or SMS notifications. These are great.
In 1970, a series of devastating wildfires swept across California, destroying more than 700 homes over 775 square miles in 13 days with 13 fatalities, and resulting in more than $233 million in losses (over $1 billion in today’s dollars, adjusted for inflation). Thousands of firefighters from around the state and beyond responded, but found it very difficult to work together. They certainly knew how to fight fires, but lacked a common management framework that could scale up and down with the incident. They also lacked a standardized approach for incident leadership. Shortly thereafter, several fire service leaders created a revolutionary system for managing emergencies that range from the everyday fire and medical emergency to large-scale emergency events that make the national news. The Incident Command System (ICS) was born, which has since evolved into the Incident Management System (IMS).
This is that moment of the year when we try to wrap-up everything that has happened, reflect on the expectations we had in the beginning of 2017, the facts we are facing today, and the great challenges we are going to overcome in the year of 2018.
Technology Solutions Providers all around the world rely on ConnectWise technology stack to manage their business, sell more efficiently, automate service delivery, and remotely control technology to deliver amazing customer experiences.
OpsGenie provides unique incident response orchestration capabilities that complement ConnectWise products to prepare for incidents that have the potential to impact business. With OpsGenie’s ConnectWise certified app, you have all the data you need to analyze and resolve problems as well as the tools to develop incident response plans, collaborate and coordinate the response actions, and analyze response effectiveness.
ServiceNow is a service management platform that allows users to submit requests for technical support for hardware, software, applications, and more. Organizations around the world leverage its capabilities to consolidate systems and automate service management processes.
OpsGenie provides unique incident response orchestration and alert management capabilities that complement ServiceNow, enabling teams to prepare for and address incidents that have the potential to impact business. With OpsGenie’s ServiceNow certified app, users have all the data and tools to design actionable alerts and incidents, manage on-call schedules and escalations, and orchestrate communication and collaboration during incident resolution process.