Awesome ChatOps Workflows with Slack Dialogs

Oct 27, 2017 by Çağla Arıkan

opsgenie-slack-integration.png

We value being an early-adopter at OpsGenie. We try to enhance our integrations as soon as possible so that our customers can access to the latest capabilities provided by our partners.

Slack recently introduced a new feature, Dialogs, and we are proud to announce that OpsGenie’s Slack App integration is already updated to leverage the new Dialogs functionality! After Slack introduced Dialogs, we got really excited since we had a use-case built for it. If you ask what that feature means, we can simply explain it as a new interactive model which is able to get different information from you and then forward that information directly to the application. Usage of Dialogs is a perfect way to perform "Add Note" actions on an OpsGenie alert in your Slack channel in a more user-friendly way. Even before Slack introduced the Dialogs feature, we allowed the user to add notes to alerts by using slash commands. However, the new way is definitely easier to use.

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Responding to BMC Remedy incidents is as easy as pie with OpsGenie

Oct 18, 2017 by Bener Celenkoglu

BMC Remedy - OpsGenie.png

As an Incident Response Orchestration platform, ensuring fast response to incidents is crucial to us. Incidents can happen anywhere anytime; hence, we have been working eagerly to harmonize our platform with new products in a sustainable manner, specifically with the ones in ITSM domain.

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How to Utilize OpsGenie's OpenAPI Specification

Oct 6, 2017 by Alp Gürtan

Open API Specification in OpsGenie

We've all been hearing the keywords Swagger, API, and REST for a while. They became a part of our daily buzzword stack, and their popularity is not decreasing at all! Before starting to throw out these words, we wanted to share how OpsGenie came across and decided to implement them.

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Pros and Cons of Developing Serverless Slack Apps with Java

Oct 2, 2017 by Serhat Can

Let’s say you want to create a brand new Slack app. You are a cool developer, so you want to make it serverless. An obvious choice, nowadays, seems to be using AWS’s Lambda together with its API Gateway service.

So far, so good.

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