AWS re:Invent 2016 Customer Appreciation Event

by Dec 13, 2016 Berkay Mollamustafaoğlu

Hello, Readers!

Berkay here! Early this week, OpsGenie had the opportunity to host a very exciting, Customer Appreciation event. During the week of the AWS re:Invent conference we opted to foster relationships outside the conference. The OpsGenie team flew into Las Vegas on Monday night, and boy are our arms tired. Ok. Bad joke. :)

Anyways, the next morning we made the most of our day by beginning it with a company breakfast at the MGM Grand Hotel, where we discussed business and logistics for the event. But first, we took a walk along the strip for some fresh air and adventure. It was a beautiful day in Vegas!

image-1.png image.png

At around 2 PM, we headed to the KÀ theater at MGM Grand to set up and explore before our guests arrived. The theater was breathtaking, amazing, spectacular... I could literally (figuratively) go on. About an hour later we opened up the OpsGenie branded theatre and were able to meet with some of our loyal customers. Once we had a chance to say hi, they were escorted down to the theater area. The OpsGenie customer appreciation experience began with an interesting Q&A tailored toward engineering aspect of Cirque Du Soleil as well as a tour of the KÀ theater. The OpsGenie team alongside our loyal customers were immersed in the ingenuity and history of Cirque Du Soleil. We were able to get an up-close and personal once-in-a-lifetime experience.


These are pictures outside and inside the theater before the amazing backstage tour. Once the tour began, we were all mesmerized by the precise engineering of each addition to the show.

Especially the Sand Cliff Deck which was a movable platform that the Cirque performers dance on. It’s supported by a gantry crane that supports and controls it. The Sand Cliff Deck weighs 50 tons! This deck is touch sensitive and equipped with rods that allow performers to climb it while vertically tilted. To show us the immensity of this screen they invited us up onto the stage which descended about 50 feet into the underbelly of the theater.

Here’s a picture of us looking down at the stage being lowered.image-3.png

And here’s a picture of us being lowered.image-4.png

And then… it lifted and started moving.image-5.png

After such a “WOW!” experience, we went across to Wolfgang Puck for a happy hour and dinner. During the happy hour, I was able to meet face-to-face with customers that I’ve worked so closely with throughout the years. After much wine and food from Pucks, we wandered over to the show which was about 50 paces to the left. The official Cirque Du Soleil show started at 7 PM, and once we took our seats, we were enthralled with a beautiful story about a young man and woman.


This OpsGenie event is the highlight for us at AWS!

OpsGenie Customer


Cirque Du Soleil and the Wolfgang Puck happy hour was OpsGenie's first “Customer Appreciation” event, but it certainly won’t be the last. I am humbled by the outcome of the event and everything that went into it. I want to thank the OpsGenie team, Cirque Du Soleil, and Wolfgang Puck for all the work they put in to make the show and happy hour as successful as it was. I also want to thank you all for taking the time to come out and experience such a legendary event with us.


Here are a few more pictures from the night: