Stay in control during incidents
Determine who should respond Use templates to prepare messaging and communication channels to responders and stakeholders Predefine collaboration methods including video conferences, and chat channels Create status pages to communicate proactively to all stakeholders
Easily manage on-call schedules of multiple teams Route alerts to the right people Notify responders using multiple channels Automatically escalate alerts until action is taken
Track and analyze all response activities Identify areas of success and opportunities to improve Ensure on-call workloads are distributed and balanced Understand the frequency and source of alerts