Stay in control during incidents
Determine who should respond
Use templates to prepare messaging and communication channels to responders and stakeholders
Predefine collaboration methods including video conferences, and chat channels
Create status pages to communicate proactively to all stakeholders
Easily manage on-call schedules of multiple teams
Route alerts to the right people
Notify responders using multiple channels
Automatically escalate alerts until action is taken
Track and analyze all response activities
Identify areas of success and opportunities to improve
Ensure on-call workloads are distributed and balanced
Understand the frequency and source of alerts